Introduction:

The website www.mamasmateas.com is controlled by Mamás Mateas Spa, a legal entity incorporated in and in accordance with the laws of Chile.

By visiting this site and entering their data or any information, the user fully accepts these Privacy Policies, as well as the Terms and Conditions of this website.

To access this website, the user is not required to enter their personal data, however it is necessary to enter into contracts for the sale of products and services offered, receive the corresponding payments, make deliveries and receive advertising, promotions and newsletters.

Protection of Personal Data and Privacy:

Mamás Mateas will use the data provided only for the purposes mentioned above and will not provide personal data to third parties that have no relationship with the company.

In accordance with Law 19.628, the personal data you provide on this website will become part of a Mamás Mateas database and will be used solely and exclusively for the purposes for which they were provided and especially for general communication between the company and its customers, validating purchase data, arranging delivery and answering your queries. The data will not be communicated to other companies without the express authorization of its owner, nor will it be transferred internationally.

Mamás Mateas may record all user activity in order to analyse and optimise the use of its website. This record may contain both personal information and information about access to the information (including IP address, cookies and any other technology for such recording).

The user may have the right to information, rectification and cancellation of personal data in accordance with the laws on personal data protection in force in the territory of Chile.

Mamás Mateas guarantees users of this website the free exercise of their rights to information, modification, cancellation and blocking of their personal data established in Law 19,628.

Newsletter Subscription:

The sending of emails to deliver Newsletters, advertising and/or promotions from Mamás Mateas will only be done with the user's consent and may be stopped at any time.

To stop receiving such emails, the user can write to hola @mamasmateas.com or follow the process from the newsletter found in their inbox. In this way, the user will stop receiving information after two business days maximum.

Security Protocol: *

Mamás Mateas has an SSL certificate that ensures both the authenticity of the Site and the encryption of all information provided by the user. Every time the user registers on the Site and provides personal information to purchase a product or contract a service, the browser through which the user performs the act connects to the Site through the SSL protocol, which verifies that the user is actually on the Site and on our servers (which can be seen by the appearance of the HTTPS code in the address bar of the browser).

This establishes a method of encrypting the information provided by the user and a unique session key. This technology allows the user's personal information, such as their name, address and bank card details, to be encrypted beforehand so that it cannot be read when traveling over the Internet. All SSL certificates are created for a particular server, on a specific domain and for a verified business entity.

SSL Security Certificate:

To protect user data, such as address, passwords, bank cards, identity information and purchase history, www.mamasmateas.com has an SSL certificate as a security system. This technology also prevents access to information by third parties.

Mamás Mateas will adopt the necessary and prudent measures to safeguard the security of the data and secret key, such as information encryption systems, security certificates or others that the company deems appropriate.

Accuracy of information:

By entering personal data, the user guarantees that the information they provide for the conclusion of the contract is true, complete, accurate and up to date.

Mamás Mateas is not obliged to confirm the information provided by users. Therefore, it will not be responsible for damages or losses arising from the inaccuracy of the information provided by users.

Update:

Mamás Mateas reserves the right to update these Privacy Policies or any section of this website without prior notice. It is therefore the user's responsibility to review the content periodically and if they do not agree with any of the changes, they may request deletion of the registration at hola @mamasmateas.com 

The user may also request that his or her personal data be updated or deleted from Mamás Mateas at any time.

These Terms and Conditions are governed by the laws of the Republic of Chile, and its ordinary courts are called upon to resolve any controversy, interpretation, scope or compliance with these Terms and Conditions.